Hi parents! Before booking, please review the important information below to ensure a safe, fair, and fun experience for all participants.
Kindly note that this is an outdoor play experience, so be prepared for weather conditions.
Things to Bring for Your Dig Dig Land Adventure
Comfortable Clothing: Wear lightweight, breathable clothes suitable for outdoor play.
Closed-Toe Shoes: Ensure safety and comfort while digging and exploring.
Sun Protection: Bring a hat, sunscreen, and sunglasses for sunny days.
Water Bottle: Stay hydrated during your adventure.
Change of Clothes: Kids might get a little messy, so an extra set is handy.
Towels/Wipes: For quick cleanups after play.
Raincoat: Be prepared for unexpected rain! Don’t worry if you forget – raincoats are available for purchase on-site.
Camera/Phone: Capture memorable moments of your little builder in action!
Excitement and Curiosity: Bring your energy and get ready for a fun-filled experience!
Excavator , Mini Crane & Rc Zone Rules
Playtime Limit: Each visitor is allocated 10 minutes of playtime per session on the excavators , mini cranes and remote control zone.
Requeue for Additional Play: If you wish to play longer, you are required to requeue for another turn to allow everyone a fair chance to enjoy.
Follow Staff Instructions: Ensure you operate the equipment safely and listen to the staff’s guidance at all times.
Stay Seated: Remain seated while operating the equipment to avoid accidents.
Respect Others: Be mindful of other participants waiting for their turn.
Weight allow: The Excavator Zone is designed for participants weighing less than 100kg to ensure safety and optimal operation.
Bad Weather Plan
Light Drizzle:
Activities will proceed as normal.
Raincoats are required for all participants. (Raincoats are available for purchase on-site.)
Heavy Rain or Thunderstorms:
All activities will be temporarily stopped for safety reasons.
Participants who have attended the event for more than 45 minutes will not be eligible for rescheduling but will receive a $10 voucher for their next visit.
Participants who have attended the event for less than 45 minutes will have the option to:
Reschedule to another day.
Be placed in the next available time slot, subject to availability.
Pre-Event Rescheduling:
Rescheduling is allowed up to 1 hour before the event in case of expected rain.
Refund Policy:
Refunds will not be available under any of the above options.
Safety Rules for Dig Dig Land
Supervision: Children must always be supervised by a parent or guardian.
Closed-Toe Shoes: Wear appropriate footwear to protect your feet during activities.
Follow Instructions: Listen carefully to staff instructions and follow all activity guidelines.
Use Equipment Properly: Handle tools, excavators, and other equipment responsibly.
Stay in Designated Areas: Remain within marked zones and activity areas for safety.
No Rough Play: Avoid running, pushing, or roughhousing to prevent injuries.
Hydration and Rest: Stay hydrated and take breaks when needed, especially on sunny days.
Report Hazards: Notify staff immediately if you notice any unsafe conditions or require assistance.
Wear Protective Gear: Use helmets, gloves, or other provided safety gear when required.
Respect Others: Be mindful of other participants and share equipment and spaces responsibly.