If the parents are tagging along, what are they expecting?
The field trip is specifically tailored for children's experiential learning. While parents are welcome to observe and support their children, the activities are designed with a focus on engaging the kids, and parental involvement will be minimal.
Ensuring parents are aware of these details in advance will help set the right expectations for the field trip.
What Happens If We Are Late for the Field Trip?
Field trip events are scheduled to start on time, and we recommend arriving 15 minutes early for toilet breaks and preparation.
To avoid delays, please plan your travel time carefully, accounting for the distance from the school to our site and adding extra time for potential morning traffic jams.
If a late arrival occurs, our on-site team will discuss with teacher in charge to adjust the program, such as shortening activities like the snack break to ensure the event stays within the allotted schedule.
Can I Cancel the Field Trip event after securing the event?
Yes, you can cancel the event. However, the following conditions apply:
- Cancellation must be made at least 3 weeks before the actual event to avoid charges.
- For last-minute cancellations, a cancellation fee will apply.
Please contact us promptly if you need to cancel or reschedule your event.
Do You Provide Refunds if the kid is Sick or Does Not Attend the Field Trip?
No, we do not provide refunds once the final number of participants is confirmed 1-2 weeks before the event, as materials are already prepared. However, for absentees, a DIY kit will be provided as a replacement.
What is included in the goodie bag or sunshine bread?
Snack Options (Choose One)
- Sunshine Bread:
- Includes:
- 1 paper fan
- 1 Naturekindred voucher
- 1 Sunshine bread (only one flavor can be chosen per event)
- Goodie Bag:
- Includes:
- 1 paper fan
- 1 enrichment toy (mini Lego)
- 1 Naturekindred voucher
- Note: If you choose the goodie bag option, please inform kids or parents to prepare light snacks for the snack break. Bento sets, rice, or noodles are not allowed.
Important: Snack options are prepared for kids only. Parents and teachers are not provided with snacks or goodie bag.
What Happens Upon Arrival for the Field Trip?
Once you arrive, our staff will be there to welcome your group, assist with toilet arrangements, and guide everyone to the specific areas indicated in the activity plan.
Please ensure the bus driver is informed to drop off passengers properly at the site without blocking traffic or the entrance. For the Sungei Tengah location, the loading area is smaller and can only accommodate one bus at a time, so proper coordination is essential.
What Is the Plan for Bad Weather?
Most of our themes can be conducted indoors, including activities in the plant nursery.In case of rain, we can seamlessly transition to our indoor plant nursery, ensuring the program continues without disruption.
- For outdoor themes like construction or scavenger hunting , we will switch to an indoor theme to ensure continuity.
Our team will provide a backup bad weather plan, detailed in the activity planning document, to ensure the event runs smoothly despite the weather.